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Welcome to Quality Arena Online! At Quality Arena Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your personal information when you use our ecommerce website and services. By accessing or using our website, you agree to the terms of this Policy. If you do not agree with this Policy, please do not use our website.
- Information We Collect
1.1. Personal Information: We may collect personal information that you provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, shipping address, and payment information.
1.2. Usage Information: We collect information about your use of our website, such as your IP address, browser type, referring/exit pages, and the pages you visit. We may also collect information about the actions you take on our website, such as the products you view and purchase.
1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and enable us to recognize your device and remember certain information about your preferences. - Use of Information
2.1. We use the information we collect to provide, maintain, and improve our website and services, process and fulfill your orders, communicate with you, send promotional offers, and personalize your experience.
2.2. We may also use the information to detect and prevent fraudulent activities, analyze trends, perform market research, and comply with legal obligations. - Data Sharing and Disclosure
3.1. We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing our services.
3.2. We may also disclose your information in response to a legal request, when required by law, or when we believe it is necessary to protect our rights, investigate fraud, or comply with applicable laws and regulations. - Data Security
4.1. We take reasonable measures to protect the security of your personal information. We implement technical and organizational measures to safeguard your information against loss, unauthorized access, disclosure, alteration, and destruction.
4.2. You are responsible for maintaining the confidentiality of your account information, including your username and password. Please notify us immediately if you suspect any unauthorized access or use of your account. - Third-Party Links
5.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information. - Your Rights and Choices
6.1. You have the right to access, correct, update, and delete your personal information. You can manage your account settings or contact us for assistance.
6.2. You can choose not to provide certain information, but it may limit your ability to use certain features of our website.
6.3. You can opt-out of receiving promotional emails from us by following the instructions provided in the email or by contacting us. - Children’s Privacy
7.1. Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information. - Changes to this Privacy Policy
8.1. We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the revised Policy on our website. Your continued use of our website after the posting of any changes constitutes your acceptance of such changes. - Contact Us
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the information below:- Email: info@qualityarena.online
- Phone: 0200 904414
- Address: Ntinda, Ntinda Kisasi Road, Kampala, Uganda
Please review this Privacy Policy carefully. By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you have any questions or concerns, please contact us.