Payment Terms

Thank you for choosing Quality Arena Online as your preferred ecommerce platform. This Payment Terms page outlines the terms and conditions related to the payment methods available on our website. By placing an order and using our payment methods, you agree to the following terms. If you do not agree with these terms, please refrain from making a purchase on our website.

  1. Payment Methods
    1.1. Cash on Delivery (COD): We offer the option to pay for your order in cash at the time of delivery. Please ensure that you have the exact amount ready for payment to expedite the delivery process. Our delivery personnel will provide you with an official receipt for the amount paid.
    1.2. Mobile Money: We also accept payment through mobile money services. You can choose this option during the checkout process and follow the instructions provided to complete your payment using your mobile money account.
  2. Order Confirmation
    2.1. Once you have successfully placed an order on our website, you will receive an order confirmation email. This email will contain the details of your order, including the total amount payable and the chosen payment method.
    2.2. For Cash on Delivery (COD) orders, our customer service representative will contact you to confirm the order and schedule the delivery. Please ensure that the provided contact information is accurate and reachable.
  3. Payment Verification and Processing
    3.1. For Cash on Delivery (COD) orders, payment will be collected by our delivery personnel at the time of delivery. Please ensure that you inspect the products and verify their condition before making the payment.
    3.2. For Mobile Money payments, the payment will be processed upon confirmation of the successful transaction. Once the payment is received, your order will be processed for shipment or delivery.
  4. Refunds and Exchanges
    4.1. For Cash on Delivery (COD) orders, refunds or exchanges can be arranged if the delivered products are damaged, defective, or not as described. Please refer to our Return and Refund Policy for more details.
    4.2. For Mobile Money payments, refunds or exchanges will be processed in accordance with our Return and Refund Policy, which outlines the procedures and conditions for returns and refunds.
  5. Payment Security
    5.1. We take the security of your payment information seriously. For Cash on Delivery (COD) orders, please ensure that payment is made only to our authorized delivery personnel. We will not be responsible for any payments made to unauthorized individuals.
    5.2. For Mobile Money payments, we use secure encryption and comply with industry standards to protect your payment information. However, we cannot guarantee the security of information transmitted over the internet. Please exercise caution when making online payments.
  6. Changes to Payment Terms
    6.1. We reserve the right to modify or update these Payment Terms at any time. Any changes will be effective upon posting on our website. By continuing to use our website and services after the posting of any changes, you accept the modified Payment Terms.

Please review these Payment Terms carefully. By using our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Payment Terms. If you have any questions or concerns, please contact us at info@qualityarena.online.

Main Menu